Refund Policy

Effective date: [DATE]

We want you to buy LFO Rack only once you know it works for you — which is why there's a free Lite tier and a full-featured 14-day trial to evaluate it on a real project before you pay. Please use them.

Template — confirm against consumer law in the regions you sell to; statutory rights, such as the EU/UK right of withdrawal for digital purchases, may apply and can override the terms below.

Merchant of record

Purchases are handled by Paddle, our merchant of record. Refunds are processed by Paddle, and Paddle's buyer terms also apply to your purchase. To request a refund, contact us at support@lforack.com or contact Paddle using the details on your receipt.

Perpetual licenses

Because the free Lite tier and the 14-day trial let you fully evaluate the Software first, perpetual licenses are generally considered final. That said, if you run into a genuine problem — the Software doesn't work as described, or you bought by mistake — contact us within 14 days of purchase and we'll make it right, including a refund where appropriate.

Rental licenses

A 30-day Rental license is activated immediately and is generally non-refundable once the license has been issued, since it grants full use for its term right away. If a technical problem prevents you from using it, contact us and we'll help or make it right.

Trial and Lite

The Lite tier and the Trial are free, so no purchase or refund is involved.

How to reach us

support@lforack.com — we read every message and aim to respond within 1–2 business days.